Privacy Policy

Last updated: March 21, 2026

Two Point Solutions LLC ("Juliet", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (juliet.sh) and sign up for updates about our Juliet Kubernetes Security platform.

Data Controller

Two Point Solutions LLC is the data controller for personal data processed through this website. Our mailing address is 418 Broadway #7814, Albany, NY 12207. You can contact us at contact@juliet.sh.

Information We Collect

We collect information that you provide directly to us, including:

  • Contact information you provide when signing up for updates: email address, name, and company name
  • Usage data such as pages visited, browser type, and referring pages (only when you consent to analytics)
  • Technical data automatically collected for security and fraud prevention: IP addresses, request timestamps, and browser user-agent strings (stored in server logs)

How We Use Your Information

We use the information we collect to:

  • Send you product updates and security advisories (with your consent)
  • Respond to your inquiries and requests
  • Analyze website usage to improve our site and services (with your consent)
  • Comply with legal obligations

Legal Basis for Processing

We process your personal data under the following legal bases (GDPR Article 6):

  • Consent: Email marketing communications and analytics tracking. You can withdraw consent at any time.
  • Legitimate interest: Website security logging, fraud prevention, and service improvement.

Third-Party Services

  • Plausible Analytics (self-hosted): We use a self-hosted instance of Plausible Analytics to understand website usage patterns. Plausible is a privacy-friendly analytics tool that does not use cookies, does not collect personal data, and does not track users across websites. All analytics data is stored on our own infrastructure and is never shared with third parties. Plausible Data Policy.

We do not sell your personal information to third parties.

Cookies

Our website does not use any analytics cookies. We use Plausible Analytics, which is a cookie-free, privacy-friendly analytics solution. No consent banner is required because no personal data is collected or stored by our analytics.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (TLS) and at rest
  • Complete customer data isolation in our multi-tenant architecture
  • API key authentication with rotation support
  • Regular security assessments
  • Comprehensive audit logging and monitoring

Data Retention

  • Marketing contact data (email, name, company): Retained until you unsubscribe or request deletion, and in any case no longer than 24 months from your last interaction with us.
  • Analytics data (Plausible Analytics, self-hosted): Retained indefinitely in aggregate form. No personal data is collected.
  • Server logs: Retained for 90 days.

You may request deletion of your data at any time by contacting us.

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected individuals and the relevant supervisory authorities within 72 hours as required by GDPR Article 33, and within the timeframes required by applicable US state laws.

Your Rights (GDPR)

If you are located in the European Economic Area, you have the following rights:

  • The right to access and receive a copy of your personal data
  • The right to rectify or update your personal information
  • The right to delete your personal information
  • The right to restrict or object to processing of your data
  • The right to data portability
  • The right to withdraw consent at any time

To exercise any of these rights, contact us at contact@juliet.sh. We will respond to your request within 30 days, as required by GDPR Article 12(3).

Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe a child under 16 has provided us with personal information, please contact us at contact@juliet.sh.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at contact@juliet.sh.